VPN protocol type affects the performance and stability of your connection. Be sure to select the correct protocol when connecting to a VPN server. PureDome recommends the automatic protocol as it will pick up the most appropriate connection setting for you. But in case the Automatic protocol option does not work for you then you may proceed to switch between different protocols.
Protocol Guide
Wireguard: (Not supported with Dedicated IP/ Gateway)
Wireguard provides a fast and secure VPN connection and it’s usually used for web browsing and streaming.
IPSec:
IPSec is more reliable, but also a little slower, and is usually used for web browsing.
IKEv2:
IKEv2 is one of the fastest VPN protocols that provides stable connection and is usually used for streaming and downloading.
UDP:
UDP is mainly used for streaming and downloading. It provides a fast VPN connection with medium encryption.
DeleteHow to switch between protocols?
Wondering how to switch between protocols? Follow the instructions below 👇
- Click the Preferences icon from the left panel of the PureDome app.
- From the general settings, select the Protocol tab.
- Turn off Automatic Protocol Selection to change your protocol selection.
- A warning will appear, click Proceed to continue.
- Choose your desired protocol from the drop-down menu.
- Upon selection, your protocol will be successfully changed.
Note: Wireguard and OpenVPN protocols are not activated by default. To enable them, click the Check Installation Guide button. A GIF will appear with the instructions to install the protocol extension. You can simply follow the GIF to install the protocol extension.
Connect to Fallback: This option will connect you to the next best available option if you are unable to connect with your preferred protocol.
- Once done, go back to the shared locations tab and connect with your desired location. Upon successful connection, you can see the selected protocol in the Connection Details.
If you have any questions or are experiencing any issues, please don’t hesitate to contact our 24/7 customer support team via live chat or email at support@puredome.com. We’re always happy to help!